The Mobile Air Conditioning Industry Pioneer Award was originally established by the International Mobile Air Conditioning Association (IMACA) in 1988. In 2003, MACS Worldwide assumed the role of continuing the tradition of recognizing individuals who have made outstanding career contributions to the mobile A/C and heat transfer industry.
On Friday, February 8, 2013 the Mobile Air Conditioning Industry Pioneer Award was presented to five individuals at the MACS Worldwide Delphi Keynote Luncheon during the MACS 33rd Annual Training Event and Trade Show. Today’s pioneer profile is about Judy and Chuck Gilmore of Gilmore Products.
Judy and Chuck Gilmore
The husband and wife team of Chuck and Judy Gilmore founded Gilmore Products in Orlando, Florida in 1973.
Their vision was to supply automotive aftermarket parts to Florida with the three guiding principles of quality, service, and price. While both were employed in other professions at the time, they created a business in their garage.
Chuck Gilmore continued his profession as a firefighter while devoting his free time and energy to building Gilmore Products. His sales skills were complemented by his wife, Judy Gilmore, who added a strong financial and analytical mind to manage and build inventory. Collectively, their belief in each other and Gilmore Products provided a strong creative drive to differentiate themselves from their competition.
As their business grew in the 1970’s both committed all of their time to Gilmore Products. By the early 1980’s, mobile air conditioning became the primary parts category for Gilmore Products branded under its own name and continues today.
Chuck and Judy adopted a philosophy that they believe best supports their principles, that fostering strong relationships was their best business foundation.
The Gilmores pioneered innovative new product categories and parts initiatives born out of their close working relationships with suppliers. Gilmore Products succeeded in sales growth because of a strong commitment to customer service and an empathetic approach to the needs of their customers.
Chuck and Judy advise today’s future pioneers that you need to stay sharp and continually educate yourself, “continuing education is vital, with the vehicles and parts becoming more complex, government regulations increasingly affecting all aspects of the engine compartment and original equipment manufacturers becoming more territorial. It is imperative for all involved in our industry to educate themselves by any avenue available to keep their company abreast of constant changes. We then must do our best to incorporate our knowledge in our communications to the end user of our product in the most user -friendly way to simplify their workload and increase their competiveness.”
Gilmore Products has been a member of MACS since 1988.
The Mobile Air Conditioning Society’s blog has been honored as the best business to business blog in the Automotive Aftermarket by the Automotive Communications Awards and the Car Care Council Women’s Board!
When having your mobile A/C system professionally serviced, insist on proper repair procedures and quality replacement parts. Insist on recovery and recycling so that refrigerant can be reused and not released into the atmosphere.
If you’re a service professional and not a MACS member yet, you should be, click here for more information.
You can E-mail us at firstname.lastname@example.org or visit to find a Mobile Air Conditioning Society member repair shop in your area. Click here to find out more about your car’s mobile A/C and engine cooling system.
The 34th annual Mobile Air Conditioning Society (MACS) Worldwide Training Conference and Trade Show, Be the Best of the Best will take place January 16-18 2014 at the Sheraton New Orleans.