Actuator, actually.

By Paul Weissler, MACS Senior Technical Correspondent

When  an  HVAC  case  electric actuator  fails  and you get a hard code, the fix should be straight- forward: replace the actuator. Ditto if a trouble tree calls for a new actuator. There often is a hesitation to just install the actuator, a fear that maybe the problem is in the harness or the control module. However, if you’ve followed the factory diagnostics without “shortcuts,” and there’s no apparent wiring issue, you have to trust them and get the actuator. And once you’ve bought the actuator, you also have to trust – and use – the factory installation procedure—in the case of General Motors, a choice of two procedures.

First, clear all codes with whatever scan tool you use (or if there’s a factory-listed way with pulling fuses, if you don’t have a suitable scan tool). Turn off the ignition. Replace the part(s) — actuator(s) and/or  module – and reconnect the wiring. Then it’s time to initialize (calibrate if you prefer).

Figure 8
GM HVAC control modules and actuators can be initialized with a scan tool if it has the enabling feature, and the long-used Tech 2 has a Body/HVAC Control Module/Special  Functions/Recalibrate All Motors listing. It’s the GM-preferred method. Codes cleared? Part(s) installed and wiring reconnected? Plug in the scan tool, start the engine and select the motor recalibration listing. Allow the scan tool to go through its routine (don’t touch the HVAC controls during initialization), and then make sure that no codes have returned (or new ones originated).
If you don’t have a scan tool with the enhanced software that includes a motor recalibration feature,  the  alternate  procedure should work  (if  not the  first  time,  repeat).  If  you  used a  scan tool to clear codes, turn off the ignition, and here again, connect any unplugged components, module and actuator included. Remove the HVAC fuse (typically the HVAC/ECAS  or HVAC CTRL,wait 15 seconds or so, then reinstall, start the engine, and allow a minute for the system to initialize. Here again, check for any codes after the calibration routine is over.
It’s important to install and connect the replacement parts and let the module do its thing. Never leave a new actuator out of the HVAC door linkage to “see if it’s working.” The module has to cycle the actuator to find the extremes of its intended travel. If the actuator is just hanging, the module will get fooled, and when you install the actuator it will “hunt.”
GM had a service problem with hunting actuators creating  the  familiar (intermittent)  ticking  noises, on 2004-06 full-size SUVs and pickup trucks, affecting the recirc door (code BO229), left temperature door (code BO414), right temperature door (code BO424) and front mode door (code B3770). The BO codes are generic, so they show up with a generic scan tool. The B3770 requires enhanced data, which the OE (such as Tech 2) and premium aftermarket scan tools display.

Figure 11
There was more to the subject than just the occasional ticking. If the recirc door didn’t close, A/C performance would be poor in hot weather. If either of the temperature doors didn’t move properly, the temperature control on that side would be affected, and if the mode door stuck in the wrong position, well that’s obvious.
The cause in each case was a door operating strategy that was looking for a precise position that the door might not be able to settle into, as commanded by the module, because of the mechanicals of the door, shaft and duct. The fix was new software that widened the tolerances, so the door could readily find an acceptable spot, and no need to replace any of the five-wire actuators. But if you don’t have the reprogramming capability, it is possible to shim a recirc door with foam sealer, so it stops a bit earlier.

However, “it is cut-and-try,” so a jury-rig like that isn’t worth the effort for the possible comeback. If necessary, get a shop with a GM Service Programming System to do the job for you (and keep a list of all the “re-flashes” you send out, so you can determine when/if  it’s worth buying the capability).

If you’re a service professional and not a MACS member yet, you should be! Become a member and receive a technical newsletter with information like what you’ve just read in this blog post visit for more information.

You can E-mail us at . To locate a Mobile Air Conditioning Society member repair shop in your area. Click here to find out more about your car’s mobile A/C and engine cooling system.

Mobile A/C professionals should plan to attend 35th annual Mobile Air Conditioning Society (MACS) Worldwide Training Conference and Trade Show, Meet me at MACS Make Connections that Matter, February 5-7, 2015 at the Caribe Royale, Orlando, FL.


About macsworldwide

Mobile Air Conditioning Society (MACS) Worldwide Founded in 1981, MACS is the leading non-profit trade association for the mobile air conditioning, heating and engine cooling system segment of the automotive aftermarket. Since 1991, MACS has assisted more than 600,000 technicians to comply with the 1990 U.S. EPA Clean Air Act requirements for certification in refrigerant recovery and recycling to protect the environment. The Mobile Air Conditioning Society (MACS) Worldwide’s mission is clear and focused--as the recognized global authority on mobile air conditioning and heat transfer industry issues.
This entry was posted in Automotive, Automotive Aftermarket, Automotive training, Electrical/Electronic, Mobile Air Conditioning and tagged , , , , , , , , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.